General practice is always changing and it is the role of the Business Manager to co ordinate and organise the services offered by the Practice as well as ensuring the business viability of the Practice.
Sylvia has worked in General practice since 2000 and has a wealth of experience. Sylvia was awarded Practice Manager of the Year award by the RCGP in 2011.
Patient Advisor Manager
Rachael Allen- Rachael will be happy to deal with any queries you have.
Cassio Surgery has a dedicated team of patient advisors who have a vital role in ensuring the smooth running of the practice. They deal with patient enquiries, patient information and the booking of appointments. They are able to signpost patients to the most appropriate service.
Patient Services Manager
The Practice offers many services to our patients - annual health checks for those patients who have long term conditions such as COPD, diabetes and heart disease. NHS Health checks for patients aged 40-74 without a pre existing condition. it is Clare's role to ensure patients receive invitations and attend any health checks and reviews.
Clare also deals with new patient registrations.
The Practice also has two medical secretaries.