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IF WE ARE CLOSED CALL 111

Choose wisely. Is A&E the right service for your healthcare needs.pdf

Named Accountable GP

All patients that register at Cassio Surgery will be given a Named Accountable GP who will take lead responsibility for their care. You will be informed when you register who that is.   

Friends & Family Test

Would you recommend Cassio to your friends & family? Ask for a 'Friends and Family test' form from reception or complete now online

Friends & Family Test

Carers

Please let us know if you are a carer! Did you know you are entitled to an annual health check & flu vaccination and much more. See reception for further details

Do you have Asthma, COPD or Diabetes?

Please ensure you see the Nurse for your Annual Health Check! Pre-book in advance. If you cant make the appointment for whatever reason please let us know so it can be offered to others.

This is your surgery and we want to make sure we are offering you the best service possible and feedback from patients is vital to help shape the service for the future.

Are there services that you would like to access that are not yet available?

Do you want to help improve the service that you get?

I would like to get a group of patients together to work with the surgery and get involved in decisions about the range, shape and quality of the services provided. The aim of the group would be do discuss changes or improvements that can be made, put together a priority list and create an action plan to make the necessary changes.

1. Google group - become a member of our google group and get involved in conversations about the surgery when it is convenient for you.

2. Email group - be contacted a few times a year with information on patient surveys, information from the CCG and general feedback.

3. Face to face - meet at the surgery once or twice a year to have conversations about the surgery.

You can be involved in all or one of the ways listed above, its your choice. If this is something that you would be interested in being involved with please click on the link below for the form and either email it to the surgery at cassiodocs@nhs.net or bring the form in next time you visit us.

Jackie Porter

Practice Manager

Patient Participation Form

What is a PPG and what does it do?

 

 
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